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Friday, September 22 • 9:00am - 9:50am
Creating and Implementing a Training Program

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I will cover different training-level setups. I will cover items to include and leave out of a training plan. We will discuss what has been tried in the past at their respective clinics and what has worked versus what has failed. I will outline how to bring longevity and success to a training plan. I will talk about tying wages to training plans and customization for their respective clinics. We will discuss how to motivate reluctant and belligerent employees and how to avoid setbacks in training. We will discuss mentorship programs. We will discuss employee appreciation and motivation. I will cover knowledge bases for the training plans and associated quizzes to test said knowledge bases. I will provide basic training templates to be customized for the respective clinics.
Speakers
avatar for Kelly Cronin, MBA, PHR, CVT

Kelly Cronin, MBA, PHR, CVT

Chief Advancement Officer/ Operations Support Manager, VetTechLife/National Veterinary Associates
Kelly Cronin started in veterinary medicine by volunteering. After graduating from the University of Wisconsin Madison with a BS in Animal Sciences, she became licensed as a veterinary technician in Alaska in 2001, New Mexico in 2006, and Wisconsin in 2016. Kelly became Certified... Read More →

Friday September 22, 2023 9:00am - 9:50am CDT
Room 007 AB
  TECHNICIAN
  • CE Hours: 1
  • RACE Hours: 1